Privacy Policy

Who we are

Q8PrintShop operates this website and provides the custom printing services described on this site. You can contact us at info@q8printshop.com or +96599929326.

Our address is Kuwait, Shuwaikh Industrial 2, Block 1, Street 22.

What personal data we collect

• Name, email address, phone number, billing address, and shipping address.
• Order details, products purchased, customization choices, uploaded designs, uploaded images, and text added to products.
• Payment status, transaction reference, and payment method information, but not full card details.
• Account and login data if you create an account.
• Device, browser, IP address, cookies, language, currency, cart, and checkout session data needed to run the website.

Why we use data

• To process orders and prepare custom printed products.
• To process payments, confirm payment status, and prevent fraud.
• To deliver orders and contact you about delivery.
• To provide customer support, handle returns, and support reorder requests.
• To meet legal, accounting, tax, security, and operational obligations.
• To improve website performance, usability, and service quality.

Payment data

Payments may be processed through Bede, Bookeey, KNET, card networks, or other payment providers shown at checkout. Q8PrintShop does not store full card details.

Uploaded designs and images

Uploaded designs, images, and text are used to create previews, fulfill orders, support saved designs if you save them, assist customer support, and enable reorder support where available.

By uploading content, you confirm that you own it or have permission to use it for printing.

Sharing data

We may share necessary data with payment providers, delivery and logistics partners, hosting and IT service providers, professional advisers, and legal or regulatory authorities when required.

We do not sell personal data.

International transfers

Some service providers may process data outside Kuwait. Where this happens, we aim to use appropriate safeguards where applicable.

Cookies

We use essential cookies for cart, checkout, account login, language, currency, security, and session functionality. Analytics or marketing cookies may be used only if enabled.

You can disable cookies in your browser, but some website features may not work correctly.

Retention

We keep order, account, payment reference, and support records as needed for legal, accounting, tax, security, and customer service purposes.

Uploaded design files may be retained as needed for order fulfillment, support, saved designs, and reorder support unless deletion is requested and deletion is possible under applicable obligations.

Customer rights

Where legally applicable, you may request access, correction, a copy, deletion, or restriction of your personal data, and you may withdraw marketing consent. Contact us for privacy requests.

Security

We use reasonable technical and organizational measures such as HTTPS, access controls, limited access, operational safeguards, and backups where applicable.

Children

Our website is intended for customers who are able to place orders. If minors use the website, parental or guardian involvement should be provided.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

Contact

For privacy questions, contact Q8PrintShop at info@q8printshop.com, WhatsApp or phone +96599929326, or Kuwait, Shuwaikh Industrial 2, Block 1, Street 22.